Q & A: Straight Talk About What I Do


General Questions

  • Anything that makes your eyes glaze over or sucks time out of your day. Admin work, scheduling, inbox cleanups, quote tracking, SOP building, operations plans, client handoffs, backend cleanup, forms, automations — all the stuff that keeps your business running but doesn’t need you to do it. You stay in your zone of genius; I’ll handle the rest.

  • Nope. You don’t need to be techy — you just need to know how to use your phone and answer a couple questions. I keep it simple and build stuff that works for how you operate. If it’s not practical, we don’t use it. If it needs a damn instruction manual to run, I’ll write it or find something easier.

  • That’s actually perfect. Most of my clients come to me knee-deep in chaos, not knowing what to fix first. We’ll walk through what’s on fire, what’s just annoying, and what you’d love to never do again. From there, I’ll map it out and show you what to focus on now — and what we can table for later.

  • Not regularly, but I’m not locked into a 9-to-5 either. I work a flexible schedule and make space for my life — just like I help you do. If I’m not available right that second, I’ll get back to you within a reasonable time. You’re not dealing with a call center here — it’s just me. Real talk, real timelines, and real respect for both our boundaries.

  • Straightforward. No micromanaging, no sugarcoating, no “circling back.” I’ll treat your business like it’s my own — and I’ll tell you the truth, even when it’s not pretty. I’ll keep your stuff organized, your plans realistic, and your sanity intact. I don’t do fluff, but I do give a damn.

  • You’re probably swamped with quotes, rework, chasing materials, and trying to keep the crew on task. I help you organize that mess so you’re not stuck in the office till midnight. Job tracking, process flow, inventory systems, and ops that don’t require you to do everything by memory or sticky note.

  • You’re on the road, in the shop, or fixing some shit that went wrong. What you don’t have time for? Paperwork, invoice tracking, or figuring out why your IFTA report looks like it was written by a drunk squirrel. I’ll handle the backend so you can focus on the drive, your rig, and the money.

  • You’re probably juggling bids, job timelines, supply runs, and trying to keep clients happy while still making a buck. I help streamline that — tracking quotes, scheduling jobs, setting up client systems, even helping you price right so you stop eating costs just to stay busy.

  • You’re good at making the product — the kombucha, the cider, the beer, the bourbon. But behind the scenes? Inventory’s a mess, events sneak up on you, and compliance is that never-ending pain in the ass. I’ve been there. I help clean that crap up so you can spend more time brewing and less time swearing at spreadsheets. Tasting room, production, shipping — we’ll get the backend running like a smooth pour.

  • You didn’t buy that boat and license to spend your days chasing payments, fixing broken booking forms, or cobbling together follow-up emails at midnight. Whether you run solo trips or manage a whole fleet, I help keep your ops tight behind the scenes. Think: booking systems that don’t suck, client waivers and reminders that send themselves, gear checklists, route planning tools, and content scheduling — so you’re not scrambling at the boat launch or during dinner. I take the admin weight off your shoulders so you can focus on the fish, the people, and the stories that make the job worth it.

  • You’ve got full sites, constant guest turnover, and a to-do list that’s growing faster than your grass. I help you wrangle the backend stuff that eats up your day — like reservation systems, SOPs, seasonal hiring processes, vendor management, or even getting your digital presence cleaned up so folks can actually find you. If you’re spending more time in the office than out on the property, it’s time we talk.

  • You’re already juggling prep, plating, customers, and keeping your cart from catching fire — you don’t have time for clunky POS setups, missed supply orders, or posting on social media with sauce-covered fingers. I help food cart folks get their backend tight and their days less chaotic. Think: systems for tracking orders and inventory, daily/weekly checklists that make sense, marketing that actually brings in hungry people, and scheduling tools so you’re not working until midnight every night. You bring the flavor — I’ll help you stop running on fumes.

  • Look, you didn’t get into this to sit behind a desk drowning in spreadsheets and liability paperwork. You’re tracking game, guiding clients, and keeping people alive in the damn woods — not managing reminder emails or second-guessing your waiver forms. I help outfitters and guides clean up the backend: automated booking flows, client communication that doesn’t fall through the cracks, pre-trip gear and safety checklists, payment reminders, and even marketing support that doesn’t make you want to throw your phone into a river. You bring the grit and the game — I’ll make sure the business side isn’t a total mess.

  • Doesn’t matter. If you’re running a hands-on, boots-on-the-ground business and the backend is slowing you down, I can probably help. Let’s talk and see where the time sucks and stress points are. If I’m not the right fit, I’ll say so — but chances are, we’ll find ways to make your day-to-day way less chaotic.

Industry-Specific

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